Frequently asked questions
What should you know about punctuality at pickup?
Drivers should arrive at the agreed time and location, and confirm with you or the booking team if there is any delay.
What should you know about professional conduct?
A dependable chauffeur maintains a professional manner throughout the trip, including with route changes, waiting periods and multiple stops.
What should you know about vehicle presentation?
The Prado should arrive clean, fuelled and in good condition; raise any concerns with the booking team immediately if it doesn't.
What should you know about flagging concerns?
If a driver's conduct or timing falls short, report it directly to the booking team so it can be addressed for future bookings.
Quick answer
A chauffeur-driven rental is only as good as the driver behind the wheel. Here's what a professional booking should look like.
Punctuality at pickup
Drivers should arrive at the agreed time and location, and confirm with you or the booking team if there is any delay.
Professional conduct
A dependable chauffeur maintains a professional manner throughout the trip, including with route changes, waiting periods and multiple stops.
Vehicle presentation
The Prado should arrive clean, fuelled and in good condition; raise any concerns with the booking team immediately if it doesn't.
Flagging concerns
If a driver's conduct or timing falls short, report it directly to the booking team so it can be addressed for future bookings.
Ready to book?
Get in touch with the booking team to check availability and current pricing.
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